Hilarious!

Ok, ok, it came from another SOA technology company, but I gotta give credit where credit is due: this is hilarious and all-too-accurate. Check out this funny YouTube viral marketing piece about SOA initiatives. (By way of my pal Robb over at Contact CenteRevolution).

http://contactcenterevolution.blogspot.com/2007/05/dolls-re-enact-soa-confusion-in-cute.html